SVP of Software Engineering and Operations


Do you want to use radically differentiated processes to run a world-class software engineering organization? Learn more about this role.

SVP of Software Engineering and Operations

$ 400k/Year   Flexible   Long-term
Good fit for: Director of Software Engineering, Head of Engineering, Director of Engineering, Vice President Of Engineering, Senior Vice President of Engineering

Are you able to manage an organization in a radically different manner than what you have been doing? Are you ready to handle growth at high speed with the ambition to grow the business 10x during the next year?

As the SVP of Software Engineering and Operations, you will be a seasoned executive who is already in a global leadership role. We are looking for senior managers who have built their careers starting as software developers and progressing into executive positions over the years.

You will be responsible for an organization of at least 250 people and can be expected to manage up to 1250 people. The role is responsible for maintaining an engineering organization, as well as other functions such as sales, marketing, and finance.

, we have  full time partners from your country,   . Let’s make it !


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WHY CROSSOVER?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.
 
 
 
WHAT YOU'LL BE DOING

The SVP should be a seasoned executive who is already in a global leadership role. We are looking for senior managers who have built their careers starting as software developers and progressing into executive positions over the years.

The SVP will be responsible for an organization of at least 250 people and can be expected to manage up to 1,250 people. The role is responsible for maintaining an engineering organization,  as well as other functions such as sales, marketing, and finance.

In our business, we set aggressive quarterly goals for the business which are set by our CEO and COO of the group companies.  An SVP of Engineering & Operations is expected to lead the organization towards achieving these goals. Our management process is to set weekly targets with daily check-ins to ensure we are on track to achieving the quarterly results.

The SVP will report to an Executive Vice President of Engineering and Operations within our organization and will also serve as a key member of the global executive team.   

We are an organization where acquisitions of software companies is one of our primary goals. The SVP will play a significant role in the acquisition of some of these organizations and may be expected to lead the transformation of any acquired company within our 90-day program.

Overall you will be expected to run a world-class software engineering organization using radically differentiated processes. In parallel, you will run operations across a variety of disciplines including SaaSOps, IT Ops, Support, Marketing, Sales, and Finance.  You will be expected to hire, coach, and manage 5-15 VP level executives who will be leading global groups with our factory-like processes.

You will be expected to be an expert at aggressive goal setting. You should drive weekly productivity improvements to obtain significant levels of value at much higher levels than that which you will find in other companies. You must continuously improve the quality of your teams using our global talent sourcing. You will leverage your technical depth as a former developer and architect to set a personal standard for excellence.

We found that the candidates best suited for our SVP of Software Engineering and Operations role are people with a background as a Director of Software Engineering, Head of Engineering, Director of Engineering, Vice President Of Engineering or Senior Vice President of Engineering.

 
ONLINE HIRING EVENT

A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.

 
 
KEY RESPONSIBILITIES

Each week you will be expected to:

 Apply our Worksmart Pro management methodology to your work and team evaluation

Attain continuous process improvements and cost reductions across multiple operations including software engineering, SaasOps, IT Ops, Support, Marketing, and Finance

Hire, coach, and manage 5-15 VP-level executives owning a wide variety of critical business functions, but primarily focus on Software Engineering

Be a key contributor to our acquisition process and transform acquired companies within 3 months

You will be expected to learn our management methodology which is radically different from that of other organizations, then apply your learnings during your coaching with SVPs and VPs.

 
CANDIDATE REQUIREMENTS

This is a global leadership role for a seasoned executive, not a first executive role for a great software development manager

Bachelor’s Degree in Computer Science is mandatory (M.Sc. or Ph.D. preferred)

15+ years of engineering experience in a leadership role managing multiple teams across multiple products and technologies

Proven track record of running a software organization of at least 250 persons during the last 3 years

Be proficient at doing deep-dives into problem-solving with your teams and be able to leverage past technical expertise in software development, quality assurance, cloud infrastructure, and automated deployments using CI/CD tools

Spent at least 5 years in a hands-on software coding and architecture role

Managed an annual IT budget more than $25m

Recent experience with DevOps teams

At least 1 year of experience leading an organization that makes use of IaaS, PaaS, or SaaS

An advanced level of English

 
 
WHAT YOU WILL LEARN
 

As an SVP of Engineering in our organization, you will learn what it takes to handle aggressive growth where we measure success on a daily and weekly basis.

You will learn the importance of deep dives to resolve problems with your teams as well as the importance of managing your team on a daily basis against quarterly set quantifiable goals which deliver real business value.

You will learn to measure and track output and results and how to automate everything that you do. You will learn how to overcome the challenges of managing a fully remote workforce of over 250 people. Ultimately though you will learn to move fast, take risks and learn from failures. You will never be bored.

 
 
 
Relevant files and links
Here are some external resources related to this role.
External resources
blog
SVP Blogs
Read an interview with Barry Jones, one of our SVPs of Engineering and Operations, to learn about his experiences with our organization
https://medium.com/the-crossover-cast/nothing-average-here-crossover-svp-of-engineering-operations-541cfaed6d6
Medium

Watch this video presentation by Danielle Royston, CEO of Optiva, which demonstrates a solution some of our teams have put in place using Google Spanner

 

Questions
and Answers

  • What would a usual day for an SVP look like? What are the main activities?

    The SVP will be involved in goal reviews and goal setting with teams, coaching VPs, management reviews with the leadership teams (CEOs) of sister companies, senior management review of goals and high priority projects. The SVP of Software Engineering and Operations will deep dive into troubled areas and projects.

  • What do the first few weeks look like when a new SVP joins?

    Anyone who joins any of our management roles will be required to be part of the Executive Management University, where they will learn how to work with WorkSmart Pro.

    This is one of the reasons the role is so different and exciting. To succeed in the Manager University, the ideal candidate will learn the WorkSmart Pro Management Methodology, and unlearn practices and processes previously learned. Techniques used in typical executive management will not work in our remote environment.

    Executive Management University will provide the SVP the opportunity to learn what it is to be a WorkSmart Pro Manager in a day to day environment. He/she will do deep dives into quality bar failures to find the root cause, creating and executing action plans.

  • How do you perform in the role of an SVP of engineering when all your teams are remote?

    We use communication tools such as GoToMeeting, Zoom, Skype, and Slack. We also ensure that our processes are well documented in the form of playbooks and have developed a tool, Worksmart Pro, which enables us to keep track of time and applications used. This data allows us to form a diary of how our partners spend their day and coach them on improved productivity.

  • Do you use Agile?

    Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only function is to fix bugs on our products. Rather than being product specialists they are process specialists.

  • Does an SVP need to travel in this role?

    An SVP of Engineering is not expected to travel as all our management is done remotely.

  • Does an SVP work weekends or many hours during the week?

    You are expected to deliver 40-hours a week. You are also the manager of your own time and results will guide your weekly schedule.

 
 
 
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