Inside Sales Representative$ 100k/Year ($ 50/Hour for 40 hours of productive work per week) Remote Position Long-term
Are you a top-performing sales representative from a software or hardware company, eager to engage in sales calls with customers or prospects and get them excited about the new vision of the services a newly acquired company can provide? Do you love to learn about new products of the newly acquired companies and their business benefits? Are you capable of keeping pace on weekly metrics while driving opportunities in CRM?
As an Inside Sales Representative, you will talk to customers, leading and advancing sales processes providing value by clearly articulating the benefits of a better roadmap, better support, and increased solution capabilities. You will continuously achieve new sales or secure renewals working remotely and flexibly within a global fast growing group of software companies that offer high paid weekly wages. The role is an opportunity to expand your skills across multiple products, industries, and business propositions.
-David M, VP Inside Sales, Crossover
As an Inside Sales Representative, you will continue to drive revenue on weekly basis.
You will manage different aspects of the sales process from initial outreach to contract negotiation and closure. This includes working on sales opportunities and effectively following up with sales leads in a top performing team. Your focus in our technology software space is the customer, whose success is the heart of our business - and annual sales are how customers show us how they value our products.
You will leverage your track record of success and have excellent communication skills to engage customers or prospects in sales calls and get them excited about the new vision of products that our firm can provide. You have the curiosity to learn about the software portfolio of the newly acquired companies and their business benefits to propose solutions to prospects.
As an Inside Sales Representative, you will talk to customers, leading and advancing sales processes providing value by clearly articulating the benefits of a better roadmap, better support, and increased solution capabilities. Working remotely and flexibly but always giving priority to customer in their time zone, you will sell new products, or secure renewals by upselling Platinum packages across many of our Crossover Affiliated companies.
You will also be coached by expert inside sales management teams that will continually teach you new and innovative methods to communicate to customers, expand your skills across multiple products, industries, and business propositions. To achieve results and increase your professional growth and your track record of success, you will adopt CRM tools and methodologies to set and keep pace on weekly metrics while driving opportunities, and securing your ability to lead sales execution and close deals.
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Engage in sales calls with prospects and customers, driving and maximizing software sales opportunities across the Crossover Affiliated family of companies
Responsible for the achievement of monthly, quarterly and annual sales goals for New sales or renewals
Explain to customers the business benefits of Platinum support and improved product roadmap, close and maximize upselling deals
Sell the vision to customers on the benefits of that company becoming part of Crossover Affiliated by acquisition
As our firm acquires additional companies, learn effectively, understand the value proposition, and sell the new products
Build relationships with customers, prospects and internal stakeholders to grow and close new business at or above target
Generate, manage and maximize opportunities and pipeline value, deliver accurate forecasts using our CRM
Maintain constant knowledge of market conditions and competitive positioning and activities
In your role as Inside Sales Representative, you will develop sales leadership skills by taking full ownership of the process, from lead creation, start to closure. You will gain the trust of your customers building proficient business relationships while being coached by expert inside sales management teams to learn new and innovative methods to communicate to customers, expand your skills across multiple products, industries, and business propositions.
You will learn how to craft new SaaS offerings and secure renewals for long-lasting customer multi-million dollar revenue streams. Your IT knowledge will be further enhanced to a broader specialization in innovative proposals interacting with a multitude of stakeholders in a fast growing and high-intensity environment of top technology companies throughout the globe.
Relevant Files and LinksThese are external resources relevant to this role
Customer Success Strategies
Boost retention. Reduce Churn.
Strategic Account Management
The Definition of Customer Success - Customer Success Association
6 Signs You're Doing A Good Job As Customer Success Manage
Customer Success Magazine
A list of rules for sales success
Sales Management Blog
Successful Challenger™ Sales Approach is All About Timing
What are the main working tasks?
You will engage in calls with prospects and customers to continuously achieve SW revenue for new sales or renewals. Also since the firm will continue acquiring new SW companies, you will learn the new products and position them to your customers as well as getting their commitment and retention for better support, services and product roadmap.
In this role, what distinguishes a great performer from a good one?
A great performer is strict on execution based on metrics, building great customer relationships and articulating the value proposition closing deals continuously.
How would you describe the working culture and the methodology and tools are used?
It is a fast-paced weekly deliverables schedule and in an innovative multicultural working model continuously challenging with excellent learning opportunities. Processes are standardized and repeatable across all companies, which is rigorously measured with accurate data available from Worksmart Pro, our team productivity tool.
Who is the ideal candidate for the position?
A metrics oriented sales representative who already has experience in the technology space, either hardware or software for more than 3 years.
What are the SW products and solutions you will sell?
The products you will sell range from vertical specific software to technology tools in different industries ( telco, retail). Since most of the customers we support growth through acquisition - the portfolio is a broad list comprising of SaaS, on-premise software, tech-enabled managed service and pure IT consulting companies in North America and Europe
Who does the position report to?
The Inside Sales Rep reports to the VP of Inside Sales who implements the defined sales strategy.
Where do you get your best leads? What’s the process like from there and which tools do your salespeople use?
Leads come from multiple sources, i.e., marketing, SDR team and are handed over to the ISR to manage the whole sales cycle then using Salesforce CRM tools.
What is the compensation, model?
It is a 100K USD per year or 50 USD/Hour for a standard 40 hour week, with no variable component but with strict weekly metrics and KPI definitions. Ranking and execution are fundamental.
Since sales is such a collaborative activity how does it work in a 100% virtual model?
Sales teams are managed, and stack ranked based on specific settings using Worksmart Pro, which provides detailed team productivity data to be used with other tools to maximize customer engagement and revenue.
What are the career opportunities in the firm ’s group?
It is a fast paced growing context due to continuous company acquisitions ( 50-100 companies), with the need to build, expand the sales team to support the firm’s growth. Therefore there are many strategic working and operational contexts to set career goals.