QA Software Engineering Manager

Do you have outstanding managerial capabilities and want to lead at the enterprise level? Learn more about our QA Software Engineering Manager role.

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QA Software Engineering Manager

$ 100k/Year   Flexible   Long-term
Good fit for: QA Manager, Test Automation Team Manager

Are you able to manage a remote team and keep driving them towards excellence in their QA automation quality and performance? Are you able to keep up with a weekly release cadence of products where the quality bar keeps getting higher? Are you able to use your QA automation experience from recent years to resolve blockers which your team has while working on innovative ideas to automate mundane tasks?

If yes then this role may be for you!

As a QA SEM you will manage one of our central QA automation teams to deliver services to the product teams.

“My team was able to accomplish a really fast product improvement. It's amazing to work with such talent!”
-Brijesh P, QA Automation
, we have  full time partners from your country,   Let’s make it !
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Why Crossover?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.

As one of our QA Software Engineer Managers, you will lead a team of 5-20 Engineers and Architects, and you will be working with them on a daily basis ensuring they solve their challenging software problems within deadlines.

You also must continuously improve the quality of your team's performance by coaching the low contributors and replacing them with better top global talent when necessary.

Our business methodology is to set aggressive quarterly goals for our products, which are driven by our product management team or the overall IT strategy. We conduct product releases on a weekly cadence. The SEM is expected to lead their team towards achieving daily and weekly goals.  

You are expected to leverage your technical depth as a former QA automation architect to push the team towards a high standard of technical excellence and be achieving the organization's quality bar. As an SEM you are expected to monitor the team’s daily and weekly performance using our proprietary workflow management tools. You will also be  responsible for identifying obstacles and offering to coach to improve productivity.


Achieving an expert level understanding of our customers’ environments and their use of our products

Deliver a consistent high-quality software Testing services and ensure a goal of achieving 99% FTAR (First Time Acceptance Rate)

Constantly generating, proposing and implementing solutions to increase productivity

Mentor your teams of QA architects and engineers to deliver high quality of automating testing services

Working a standard 40-hr week and mostly Monday to Friday

Keep up to date with the latest QA test automation trends


Bachelor’s degree in Computer Science, Engineering or related fields

10+ years of QA experience: Test cases automation and documentation - leading multiple teams across multiple products and technologies

3+ years of hands-on software development experience in Java, C# or NodeJS

2+ Test Automation tools experience, such as Protractor, Selenium, RestAssured, TestComplete, Appium and JMeter

1+ years of experience in releasing software products within a CI/CD environment

1+ years of experience working with cloud services

Be knowledgeable about HTML, DOM, API, Git and Jasmine

Proven experience in building high-performance teams and scalable best engineering practices

Excellent level of English proficiency

Nice to have:
  • Demonstrate success as a problem solver
  • Be a results-oriented individual
  • Comfortable “working virtually” with teammates and customers around the world
  • Has worked with back-end technologies and latest development frameworks


As an QA SEM in our organization, you will learn about the issues of managing an entirely remote workforce of up to 50 reports. You will be working on products that need drastic quality improvements, on a weekly product release cadence. You will be learning how to make your products work in a full cloud operation.

The ideal candidate will need to work with their team to make hard technical decisions and at a rapid pace to keep up with technology and business demands. You will master your managerial skills in automation testing services by interacting with the top 1% global technical talent and through our frameworks and best practices.

You will also know how to operate with our metrics-driven culture, which is the foundation of our success in measuring and improving every engineering process and product we deliver.

Hire and Grow SVPs. Ongoing Operational Delivery across companies in the group. Manage high level acquisition process of companies.

A good fit for...

20+ years in Engineering, started career as developer, significant line management and operational experience

2500 Headcount Organization

Over $100M/yr Budget Responsibilities

Fluent English, Executive and Customer presentation presence

Hire and Grow VPs. Ongoing Operational Delivery across companies in the group.

A good fit for...

20+ years in Engineering, started career as developer, significant line management and operational experience

250-1500 Headcount Organization

~$100M/yr Budget Responsibilities

Fluent English, Executive and Customer presentation presence

Responsible for a business unit in the group and their products as well as responsibility for central Engineering teams delivering value to all products across the organi

A good fit for...

15+ years in Engineering, started career as developer, and then as a software engineering manager

50-150 Headcount Organization

~$10M/yr Budget Responsibilities

Responsible for a set of products and their weekly release OR responsible for a central Engineering function delivering value to all products across the organization

A good fit for...

10+ years in Engineering, started career as developer

Broad knowledge of software development methodologies (Waterfall, RUP, Scrum, Lean, 6-sigma)

Hands on experience with required engineering practices (CI, CD, Branching strategies, Testing types)

Gets things done based on clear/aggressive goals setting

Work Examples
Playbook for Easier development
Here’s an example of a great playbook written by our SEMs and Chief Architects. It is a playbook for our EngEasier team to help them develop new front ends for our products.
Relevant files and links
External resources
Cucumber and Cheese: A Testers Workshop
If you are looking for a book to help you understand the benefits of agile and QA automated tests, that also provides a step-by-step guide on how to set up an automation test suite, you can find it here.
This is a link to a newly released World Quality Report 2018-19, which contains relevant information for anyone involved with quality assurance and testing.

and Answers

  • How can an QA SEM get promoted to new roles?

    If you are a top performer in your role then it is possible for you to apply to new roles and move up the career ladder. With proper guidance and career planning from an SEM role you may apply for a VP of Engineering role and eventually an SVP of Engineering. The possibilities exist, and your career path is only dependent on your performance.

  • Does a QA SEM have hands-on coding work?

    No, the SEM rarely has any hands-on coding work to do, but they are expected to have an excellent technical background and an understanding of various technologies. As an SEM you will leverage on your past development experience to resolve blockers for your teams.

  • What does a QA SEM day look like?

    A standard day in this position is typically comprised of the following tasks: a short daily check in with your manager to review blockers which you may have and request assistance when needed, a commitment to your manager on what you and your team are going to achieve that day. You will also run check-ins with all of your team members to ensure that all the team understands their daily targets. You will also learn of blockers they may be having and work with them to resolve blockers for the day; You will also participate in weekly SEM meetings where you can discuss your day to day work issues and learn from other great SEMs in the organization.

  • Do you use Agile?

    Like most software organizations, we make use of subsets of Agile. The one main difference is our teams are highly specialized in the task they do. For example, we have a maintenance team whose only function is to fix bugs on our products. Rather than being product specialists they are process specialists.

  • How do you perform in the role of QA SEM when all your contributors are remote?

    We use communication tools such as GoToMeeting, Zoom, Skype, and Slack. We also ensure that our processes are well documented in the form of playbooks and have developed a tool, Worksmart Pro, which enables us to keep track of time and applications used. This data allows us to form a diary of how our contributors spend their day and coach them on improving productivity.