You'll begin by learning what makes a great support agent and how we manage quality.
Then, you will move to full-time, in-depth product training. You will become a master of multiple products. These products span a huge range of business purposes and base technologies.
The learning never stops, though! Once you're on the support team, you'll continue learning products and building the breadth and depth of your support capabilities.
If you're a top performer, there are opportunities for growth across the organization, including our knowledge teams and the support leadership team.