WHO WE ARE
Senior Account Manager,
I work as a Senior Account Manager for Ignite Technologies and I’m in charge of selling our great softwares solutions to clients across the Globe.
My main goal is not only delivering a great customer service to my clients but making sure they are successful with our products. Crossover is not only giving me the opportunity to work from anywhere in the world but also be close to the most recent technologies. I consider myself lucky to be part of such a great organization.
Customer Support Manager,
I started my career in a corporate environment 8 years ago working as a System Engineer on Windows Server and focused on Active Directory and different IT Security related topics. I’ve been working with Versata since March 2011 until early 2015 as a Customer Support Manager. I managed both Support teams and my responsibilities included managing customer escalations, hiring and training new agents, as well as driving the teams towards achieving 100% Customer Success. Since March 2015 I’m working as a Support Transition Manager, being focused on new acquisitions, merging the Support processes into our model so that we assure a smooth transition for our customers.
Crossover Romania General Manager
Sorin has spent over 15 years in the IT&C industry, covering a wide range of activities and roles: Delivery Project Executive for IT outsourcing and services, Site manager for Telecom Multimedia R&D, Global Delivery Center Manager for professional services and consultancy.
Sorin strongly believes the digital eco-system is improving and transforming the quality of life, the way we work today, the way we collaborate today. He always focuses on WHY we do business and not just by WHAT we offer. Nowadays, a successful employer should mix the following ingredients for its employees: work from any place, master professional and personal time, manage career by tours of duty.