VP of Software Engineering$ 200k/Year Flexible Long-term
Good fit for: CTO, Director of Software Development, Head of R&D
Are you an experienced software manager and have previous hands- on development? Are you able to manage a portfolio of products and engineering teams in a virtual environment using fully remote teams?
We are looking for an experienced software manager with previous hands-on development experience to lead the delivery of a subset of the cloud-based applications within our portfolio. The VP of Engineering will be responsible for ongoing quality improvements and feature developments within the product portfolio. They will also manage a team of Engineers within our centralized software engineering factory.
We would expect our VP of Engineering to drive process improvements within their teams. Our engineering teams are specialists at what they do and our management methodology is to look for efficiencies within the tools and processes to increase quality and reduce costs. VPs should also ensure that teams are meeting their daily and weekly targets.
-Ritu C, VP Demand Generation
In our business, we set aggressive quarterly goals for our products, which are driven by our product management team or the overall IT strategy. A VP of Engineering is expected to lead their team towards achieving these goals. Our management process is to set weekly targets with daily check-ins to ensure we are on track to achieving the quarterly results.
The VP of Engineering will manage a team of 5-15 Software Engineering Managers and ensure the team solves their challenging software problems. You must continuously improve the quality of your team's performance by coaching the low contributors and replacing them with top global talent when necessary.
The individual will leverage their technical depth as a former developer and architect to push the team towards a high standard of technical excellence, and achieve the organization's quality bar.
It is expected that you will be monitoring the team’s daily and weekly performance using our proprietary tools. The responsibility is to identify obstacles and offer coaching to improve productivity.
The VP of Engineering will be expected to run deep-dives into problem-solving with their teams and leverage past technical expertise in Software Development, Quality Assurance, Cloud Infrastructure, and automated deployments using CI/CD tools.
The individual will work closely with our Fortune 500 customer executives as well as key executives within Trilogy or other affiliated companies within the group. The candidate is expected to be a seasoned professional with excellent English communication skills who can effectively manage executive relationships
The VP of Engineering will report to a SVP and will serve as a vital member of the global executive team of an affiliated company.
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Drive rigorous, and weekly product releases across multiple, complex software products
Establish world-class standards and technical operations to deliver consistent, high-quality products across dispersed, global teams
Implement internal engineering management strategies to achieve world-class productivity and cost efficiency
Engage with customers and product managers to ensure that product delivery obsessively aligns with customer value creation
Transform existing teams of engineers, architects and development managers into a highly effective engineering function, including upgrading and reorganizing talent as required
Engage and align top talent through strong recruitment, mentoring, hands-on architectural leadership and career management
Potentially lead product technical due diligence and engineering talent assessments in companies which we are going to acquire
Transform acquired engineering teams into an effective and efficient global model to increase quality and reduce cost over pre-acquisition benchmarks
As a VP of Engineering in our organization, you will learn what it takes to handle aggressive growth where we measure success on a daily and weekly basis. You will learn the importance of deep dives to resolve problems with your teams as well as the importance of managing your team on a daily basis against quarterly set quantifiable goals which deliver real business value.
You will learn to measure and track output and results and how to automate everything that you do. You will learn how to overcome the challenges of managing a fully remote workforce of between 100 to 250 Engineers and Software Managers.
Ultimately though you will learn to move fast, take risks and learn from failures. You will never be bored.
Work ExamplesEvery job creates excellent work. We want to show you the types of things you will learn, using real work examples of the processes, training examples, playbooks, projects you will build on the job.
Relevant Files and LinksAs a Senior Manager, you must have extensive experience managing remote teams or onsite teams. Crossover is a global recruiting company, where you will have access to the best talent in the world. As the team manager, you need to develop a team from a group of complete strangers, into a productive unit. Here are some points of view from experts in the customer support industry.
If you are really interested in this role we recommend that you read “The Phoenix Project” Our engineering management culture is very much aligned to the principles introduced in this book. If you read the book you also have a greater chance of succeeding in our screening process
Slava Kulakov, current VP of Engineering talks about his work experiences leading up to his recruitment at Crossover.
Mircea Strugaru, VP of Engineering, talks about his role as a VP of Engineering at Crossover.
Typical Quarterly Goals for a Product
Watch this video presentation by Danielle Royston, CEO of Optiva, which demonstrates a solution some of our teams have put in place using Google Spanner
How can I succeed in this role?
Our management culture is aligned with the principles mentioned in “The Phoenix Project.” You should read this book before participating in our hiring tournaments to ensure that you are aligned with our culture and have a greater chance of succeeding in our organization.
How do you perform in the role of VP of engineering when all your teams are remote?
We use communication tools such as GoToMeeting, Zoom, Skype, and Slack. We also ensure that our processes are well documented in the form of playbooks and have developed a tool, Worksmart Pro, which enables us to keep track of time and applications used. This data allows us to form a diary of how our partners spend their day and coach them on improved productivity.
Do you use Agile?
Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only job is to fix bugs on our products. Rather than being product specialists, our teams are process specialists.
Do VPs of Engineering actually do hands-on coding in this role?
No, there is no hands-on work. However, we want people who have been developers in the past. We believe that the best way you can help and communicate with your teams is if you have experienced technical problems yourself.
Does a VP of Engineering need to travel in his role?
A VP of Engineering is not expected to travel as all our management is done remotely.